Privacy Policy

Effective Date: January 2026 | Company: KRISH AGRO (Partnership Firm)

Introduction

KRISH AGRO ("we," "us," or "our") is committed to protecting the privacy and security of business information provided by our B2B clients, suppliers, and partners. This Privacy Policy explains how we collect, use, store, and protect data in compliance with Indian data protection laws including the Digital Personal Data Protection Act (DPDP), 2023.

Information We Collect

Business Information

• Company/business name and registration details
• GSTIN, PAN, and other tax identifiers
• Business address and registered office details
• Contact person name, designation, email, and mobile number
• Banking details for payment processing
• Purchase history and order details
• Credit assessment information for trade finance

Technical Information

• Website usage data (pages visited, time spent)
• IP address and browser information
• Device information for RFQ form submissions

How We Use Your Information

• Processing orders and delivering agricultural commodities
• Invoicing, payment processing, and accounting
• Credit assessment and trade finance verification (with bank partners)
• Responding to inquiries and RFQ requests
• Quality control, complaint resolution, and customer service
• Regulatory compliance (GST filings, income tax, agricultural trade regulations)
• Improving our services and product offerings
• Sending transactional communications (order updates, invoices, delivery notifications)

Data Sharing

We share your information only when necessary for business operations:

• Logistics Partners: For order delivery and shipment tracking
• Banking Partners: State Bank of India for payment processing and credit verification
• Government Authorities: For tax compliance (GST, income tax), agricultural regulations, and export documentation
• Quality Testing Labs: For product testing and quality verification
• Legal Compliance: When required by law or court order

We do not sell, rent, or share your business information with third parties for marketing purposes.

Data Security

• Secure storage of physical and digital records
• Access restricted to authorized personnel only
• Password-protected systems and encrypted communications
• Regular data backups
• Compliance with banking security standards for financial data

Data Retention

We retain your business data for the following periods:

• Transaction Records: 7 years (as per Indian tax and accounting laws)
• Contracts and Agreements: Duration of business relationship + 3 years
• RFQ/Inquiry Data: 2 years or until consent withdrawn
• Communication Records: 3 years for customer service quality

Your Rights (DPDP Act 2023)

Under Indian data protection laws, you have the right to:

• Access: Request information about data we hold about your business
• Correction: Update or correct inaccurate business information
• Withdrawal of Consent: Opt out of non-essential communications
• Data Portability: Request your business data in a standard format
• Grievance Redressal: Contact us to address privacy concerns

Note: Certain data retention is mandated by Indian tax, accounting, and agricultural trade regulations.

Cookies and Website Tracking

Our website uses basic analytics to understand visitor behavior and improve user experience. We do not use third-party advertising cookies. You can disable cookies through your browser settings.

Agricultural Commodity Trading Regulations

As a wholesale agricultural commodities trader, we comply with:

• APMC (Agricultural Produce Market Committee) regulations
• FSSAI (Food Safety and Standards Authority of India) requirements
• Export regulations and phytosanitary requirements
• GST and tax compliance obligations

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Updated policies will be posted on our website with a new effective date.

Contact for Privacy Concerns

For privacy-related queries or to exercise your data rights, please contact us using the above details. We will respond within 15 business days.